Returns & Exchanges
At Qwertykeys, we strive for perfection in every keystroke, but we understand that sometimes a product may not meet your specific typing preferences. We offer a 14-day return window for unused, unassembled mechanical keyboards and components in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our support team within 14 days of delivery with your order number and a brief explanation for the return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Carefully pack the items in their original protective internal packaging and outer shipping box to ensure no damage occurs during transit.
- 3.Ship the Item
Affix the provided shipping label or use a tracked carrier of your choice to send the package back to our designated fulfillment center.
- 4.Inspection and Refund
Once our technicians verify the items are in original, unassembled condition, your refund will be processed to your original payment method within 5-7 business days.
